17 March 2026
The controller for data processing on this Platform is:
Mamello GmbH Sankt-Wendel-Str. 46, 81379 Munich, Germany Email: [email protected] Website: www.freebord.com Commercial Register: HRB 256798, Amtsgericht München VAT ID (USt-IdNr.) according to § 27a UStG: DE331162502
This Privacy Policy applies to our services offered under FREEBORD / Freebord Journey across multiple domains (including community.freebord.com), unless a service provides a separate privacy notice.
This Privacy Policy explains:
Depending on how you use the Platform, we may process:
We process personal data for the following purposes:
| Purpose | Examples | Legal basis |
| Provide the Platform and create your Account | login, community access, account management | Art. 6(1)(b) GDPR (contract) |
| Provide paid services | subscriptions, bookings, invoicing | Art. 6(1)(b) GDPR |
| Customer support | answering questions, troubleshooting | Art. 6(1)(b) and/or Art. 6(1)(f) GDPR |
| Security and abuse prevention | fraud prevention, rate limiting, moderation | Art. 6(1)(f) GDPR (legitimate interests) |
| Legal compliance | tax/accounting retention, responding to authorities | Art. 6(1)(c) GDPR |
| Marketing communications (if applicable) | newsletters, product updates | Art. 6(1)(a) GDPR (consent) or Art. 6(1)(f) where permitted |
| Analytics and performance | understanding what works, improving UX | Art. 6(1)(a) GDPR (consent) where required |
We use cookies and similar technologies to:
We use Google Analytics to understand how users interact with the Platform and to improve performance.
Where required by law, we ask for your consent before placing non-essential cookies (for example analytics/marketing cookies, including Google Analytics). You can change your cookie preferences at any time via our cookie settings (if available) or through your browser settings.
If you purchase subscriptions or book paid services, payments are processed by third-party payment providers such as Stripe and PayPal.
We receive confirmation of payment status and transaction references, but we do not typically store full payment card details.
The payment providers process your data under their own privacy policies.
We may share personal data with trusted service providers (processors) who help us operate the Platform, such as:
We only share what is necessary, and we require appropriate data protection safeguards.
Some of our service providers may process data outside the European Economic Area (EEA). Where this happens, we use appropriate safeguards (for example EU Standard Contractual Clauses) and take additional measures where required.
We keep personal data only as long as necessary for the purposes described above, including:
You can request deletion of your Account (see Section 12). Some data may be retained where legally required or where necessary to establish, exercise, or defend legal claims.
If you post content in the Community, it may be visible to other users depending on your settings and the feature you use. Please avoid sharing sensitive personal data publicly.
We use appropriate technical and organizational measures to protect personal data. However, no system is 100% secure.
You have the right to:
To exercise your rights, contact us at [email protected].
You also have the right to lodge a complaint with a supervisory authority. In Germany, you can contact your local data protection authority.
We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice on the Platform.
Questions about privacy: [email protected]
